Privacy Policy

Effective Date: July 19, 2026

At Louise Light ("Louise Light", "I", "me", or "my"), I respect your privacy and am committed to protecting your personal information. This Privacy Policy explains what information is collected through this website, how it is used, and the choices you have regarding your information.

By using this website, you agree to the practices described in this Privacy Policy.

Information I Collect

Depending on how you interact with this website, I may collect the following information:

Information You Provide

You may voluntarily provide information when you:

Complete a contact form
Book a consultation
Purchase a course or service
Subscribe to my email newsletter
Download free resources
Communicate with me by email

This information may include:

Name
Email address
Telephone number (if provided)
Business name
Billing information
Information about your enquiry or project

Payment information is processed securely through trusted third-party payment providers. Louise Light does not store your complete credit card information.

Information Collected Automatically

When you visit this website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral websites
General location (such as country or city)

This information helps improve website performance and user experience.

Cookies

This website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Understand how visitors use the site
Measure website performance
Support marketing and advertising efforts where applicable

You may disable cookies through your browser settings, although some features of the website may not function correctly.

How Your Information Is Used

Your information may be used to:

Respond to enquiries
Deliver purchased products and services
Process payments
Provide customer support
Send newsletters and marketing communications (where you have subscribed)
Improve the website and customer experience
Monitor website performance and analytics
Meet legal and regulatory obligations

I only collect information that is reasonably necessary for these purposes.

Email Communications

If you subscribe to my newsletter or download free resources, you may receive occasional emails containing:

Marketing tips
Business resources
Course updates
Special offers
News from Louise Light

You may unsubscribe at any time by clicking the unsubscribe link included in every email.

Third-Party Services

To operate this website and deliver services, I may use trusted third-party providers, including services for:

Website hosting
Payment processing
Email marketing
Appointment booking
Analytics
Course delivery
Cloud storage

These providers may process personal information only as necessary to provide their services and are responsible for protecting that information in accordance with their own privacy practices.

Analytics

This website may use analytics tools, such as Google Analytics, to better understand how visitors use the site.

Analytics information is generally collected in an aggregated and anonymous form and is used to improve website content and performance.

Data Security

Reasonable administrative, technical, and physical safeguards are used to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While every effort is made to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as necessary to:

Provide requested services
Meet legal, accounting, or tax obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized where practical.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Withdraw consent where consent is the basis for processing
Request deletion of personal information where permitted by law
Ask questions about how your information is used

To exercise any of these rights, please contact me.

Children's Privacy

This website is intended for individuals aged 18 years or older.

Louise Light does not knowingly collect personal information from children under the age of 13. If such information is discovered, reasonable steps will be taken to delete it promptly.

External Links

This website may contain links to third-party websites.

Louise Light is not responsible for the privacy practices or content of external websites. Visitors are encouraged to review the privacy policies of any third-party sites they visit.

International Visitors

Because this website may be accessed internationally, your information may be stored or processed in countries other than your own, including Canada and other jurisdictions where service providers operate.

By using this website, you understand that your information may be transferred across international borders in accordance with applicable privacy laws.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in business practices, technology, or legal requirements.

The updated version will always be posted on this page with the revised effective date.